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UCity MomentsPhotography · Philadelphia

FAQ

Questions, answered plainly

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Common questions

Before you book

How do I reserve a session?
Choose a package, submit your session details through the booking form, sign the agreement, and pay the retainer. Your date is held only once both the signature and the retainer are complete.
How much is the retainer?
The retainer is 40% of your package total and is nonrefundable. It is applied to your balance.
When is the remaining balance due?
The remaining balance is due 48 hours before your session start time.
How quickly will I receive my photographs?
Portrait sessions are delivered within 7 days. Event coverage is delivered within 10 days. A 48-hour rush option is available for $75.
How many images will I receive?
The edited image count is listed in each package. Events receive approximately 40–60 final images per hour of coverage.
Do you provide RAW or unedited files?
No. Only edited images are delivered, since editing is part of the finished work.
Can you help me pose?
Yes. You do not need experience in front of a camera — you will be guided through posing, movement, and expression throughout.
What should I wear?
Solid colors and fabrics that hold their shape photograph best. A preparation guide with outfit suggestions is sent after booking.
What happens if it rains?
Outdoor sessions include one weather reschedule at no charge. You will be contacted as early as possible if conditions are unsafe or unworkable.
Can I bring a friend or family member?
Yes. One or two supportive people are welcome. For family combinations, please note the number of participants when booking.
Can I change locations?
Location changes are possible when requested in advance and subject to travel and availability. Additional locations are $50.
Do you photograph weddings?
No. Weddings are not currently offered. Engagement sessions and small pre-wedding celebrations such as bridal showers can be accommodated.
Do you photograph large events?
Coverage is limited to intimate events of roughly 75 guests and up to four hours. Larger requests are reviewed manually and may be declined.
Are travel charges required?
Sessions inside the listed service area include travel. Locations outside that area are quoted individually.
Can I purchase more images?
Yes. Five additional edited photographs are $50, and a full usable gallery upgrade is $100.
May you post my photos online?
Only with your separate written consent. You may decline portfolio use without affecting your session or pricing.
Who owns the copyright?
The photographer retains copyright. Your package includes personal use and personal printing rights.
How long does my gallery remain available?
Galleries remain active for 30 days. Please download and back up your images before the gallery expires.
What happens if I arrive late?
There is a 15-minute grace period. Sessions end at the scheduled time, so late arrival reduces available shooting time.
Do prices include tax?
No. Listed prices exclude applicable Pennsylvania sales tax, which is added at checkout.